This is extremely helpful, and has really helped me determine what I'm going to do. I was hoping someone who's a professor would respond and let me know how it would be perceived on the other side of the fence.

Stick to the information about his poor administrative performance-- the lack due dates, the unreturned papers, the false statements, and the discrepancy between promised and actual course content, for certain.

Yes, focus on the rational, clear-cut, factual issues, where it's not a matter of a student's emotional reaction. Thank you. I may just rewrite that part I have here, print this out and bring it to class for that day, either re-writing it or including it with the rest.

Icarus