*nods and smiles* It's nice when it works, but occasionally I felt out of my depth with the most awful problems people arrived with. Intuition and common sense will go a long way, but only so far. What was frustrating was the people who wanted to 'see the future' without realising they had control of the vehicle.
I am interested to see when Snape's birthday falls. If he ain't got a load of Capricorn in him, then I'll shave off all of my Hermione-like hair.