Oh Earthlink, how I loathe thee.
Nov. 26th, 2004 03:34 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
icarusSnarl.
I just found out that Earthlink's overpriced dial-up account (costs slightly mitigated by the fact that they give you 50MB free webspace for each of your 8 email accounts) doesn't allow customized CGI scripts.
In English, that means I can't do the very simple task of counting hits on particular pages. They wouldn't allow me to upload a simple perl script to the /bin either, which, well this is like giving me a bicycle and saying, "Oh. What do you need breaks for? You can use your feet."
Earthlink's Indian customer support center is as clueless as ever. It took a lot of head-scratching and two customer service reps before they could figure out that this couldn't be done. They're staffed with people who hide behind American names, but I always say "Namasthe" as I sign off, and they always respond appropriately. I like to be polite at the same time I demonstrate that I'm not fooled.
Okay. So I'm paying now $21.95 a month on the dial-up I've had for years.
I can get a www.slashcity.org website that is fully useable (allows CGI and PHP which Earthlink doesn't support) for $25 a year, with some tech support. Then I can pay $9.95 a month for straight dial-up.
Hmmm. What a head-scratcher.
1) I can pay $144 a year for dial up and a site I can use to the ability I have now.
2) Or I can continue to pay $264 a year for dial up and a site I can't fully utilize.
I was sticking with them for the great tech support (which used to be stellar) and the free web space, but their tech support is shit now, and their web space is restricted on all sides.
I think I'm gonna set up the Slashcity site. Give it a month to change all the links. Then switch my dial-up to either Earthlink's $9.95 plan, or Yahoo's $9.95.
Who on my friendslist is already using Slashcity.org who can tell me about their experiences with them?
I just found out that Earthlink's overpriced dial-up account (costs slightly mitigated by the fact that they give you 50MB free webspace for each of your 8 email accounts) doesn't allow customized CGI scripts.
In English, that means I can't do the very simple task of counting hits on particular pages. They wouldn't allow me to upload a simple perl script to the /bin either, which, well this is like giving me a bicycle and saying, "Oh. What do you need breaks for? You can use your feet."
Earthlink's Indian customer support center is as clueless as ever. It took a lot of head-scratching and two customer service reps before they could figure out that this couldn't be done. They're staffed with people who hide behind American names, but I always say "Namasthe" as I sign off, and they always respond appropriately. I like to be polite at the same time I demonstrate that I'm not fooled.
Okay. So I'm paying now $21.95 a month on the dial-up I've had for years.
I can get a www.slashcity.org website that is fully useable (allows CGI and PHP which Earthlink doesn't support) for $25 a year, with some tech support. Then I can pay $9.95 a month for straight dial-up.
Hmmm. What a head-scratcher.
1) I can pay $144 a year for dial up and a site I can use to the ability I have now.
2) Or I can continue to pay $264 a year for dial up and a site I can't fully utilize.
I was sticking with them for the great tech support (which used to be stellar) and the free web space, but their tech support is shit now, and their web space is restricted on all sides.
I think I'm gonna set up the Slashcity site. Give it a month to change all the links. Then switch my dial-up to either Earthlink's $9.95 plan, or Yahoo's $9.95.
Who on my friendslist is already using Slashcity.org who can tell me about their experiences with them?