Might not get HBP until Monday.

[icarus]

I worked for Amazon.com once. Oh man, what a study in chaos theory. Anyhow, it turns out those bozos shipped all the Harry Potter books via UPS... to the post office. Which means we don't even get a tracking number.

They sent an email today saying some of the HP books won't arrive till 7pm. My box (where it's being shipped) closes at 1pm. If I had known this before they shipped, I could have changed to ship-to address to home.

After talking to the Amazon.com's customer service, my irate (if somewhat amused) email:

I pre-ordered Harry Potter and the Half-Blood Prince with the understanding Amazon would ship in a timely manner. In 2003 Amazon guaranteed Harry Potter and the Order of the Phoenix would arrive in the morning -- and it did. I trusted Amazon as a result.

Now, at the last minute I've been informed via email that some of your shipments won't arrive until 7pm. This is a problem because I have it shipped to a box which closes at 1pm, in which case I won't be able to receive it until Monday.

You were unable to give me a tracking number or tell me if my order is one of those that would be shipped later.

This is a mess because I've cleared the house for Saturday. My friends will be discussing it Monday.

This is a little like missing the Superbowl: it's almost impossible not to hear the final score.

Right now I'm merely panicked. If it doesn't arrive by 1pm, I'm going to be really pissed. One thing's for sure: There is no way I'm ordering the next Harry Potter book from Amazon.com.


All together now: AAAAAAUUUUUGH!


ETA: Thanks to heidi8 more info on Amazon's guarantee. It doesn't apply to me, I've had it shipped to my box which is considred a commerical address, but anyone else, if yours arrives after tomorrow, you'll receive your copy free.

Comments

[icarusancalion.livejournal.com]

I feel like Han Solo in Star Wars: The Empire Strikes Back --

"I trusted you!" he shouts to his con-artist, good-for-nothin' ex-smuggler friend.


I really ought to have known better. I have no cause to trust them except that they did come through last time. But jeeze, you know, I worked for them once. I know better. The managers are all kids, running around with their hair on fire with limited managerial experience and less organizational ability. They've yet to learn to delegate, and every day is a new exercize in reinventing the wheel.

Their receptionists ignore the people in the waiting room, blast their boom boxes, and pop bubblegum. Business people with appointments are terribly confused, if amused. It's like walking into IBM and finding out it's run by Willy Wonka.

The waste is rampant: they had me "camp out" (and it's not a good sign they had a term for this) paying me to surf the net while they got their act together. I watch the employees roll in casually, looking like so many high school kids. A golden retriever roamed the halls. Friends in production tell me the people down there have the work ethic of junior high kids.

I have great things to say about their IS department however; those guys were fast and efficient. They had me connected with a log-in with 45 minutes.

Surfing the net. Because no one else had their shit together.

"But - but.. I trusted you!"

Maaaaannnn...

Well, there's always a chance I'm one of the lucky ones who'll receive it in the morning.

Icarus

[alchemia.livejournal.com]

Wow, what a great description. I actually laughed and had to read pats outloud to buglnd. =P

[icarusancalion.livejournal.com]

*grinning from ear to ear* Thank you!

Icarus *who's now more cheerful, though that could also be the Percy/Snape slash*