Might not get HBP until Monday.
Jul. 15th, 2005 10:16 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
icarusI worked for Amazon.com once. Oh man, what a study in chaos theory. Anyhow, it turns out those bozos shipped all the Harry Potter books via UPS... to the post office. Which means we don't even get a tracking number.
They sent an email today saying some of the HP books won't arrive till 7pm. My box (where it's being shipped) closes at 1pm. If I had known this before they shipped, I could have changed to ship-to address to home.
After talking to the Amazon.com's customer service, my irate (if somewhat amused) email:
I pre-ordered Harry Potter and the Half-Blood Prince with the understanding Amazon would ship in a timely manner. In 2003 Amazon guaranteed Harry Potter and the Order of the Phoenix would arrive in the morning -- and it did. I trusted Amazon as a result.
Now, at the last minute I've been informed via email that some of your shipments won't arrive until 7pm. This is a problem because I have it shipped to a box which closes at 1pm, in which case I won't be able to receive it until Monday.
You were unable to give me a tracking number or tell me if my order is one of those that would be shipped later.
This is a mess because I've cleared the house for Saturday. My friends will be discussing it Monday.
This is a little like missing the Superbowl: it's almost impossible not to hear the final score.
Right now I'm merely panicked. If it doesn't arrive by 1pm, I'm going to be really pissed. One thing's for sure: There is no way I'm ordering the next Harry Potter book from Amazon.com.
All together now: AAAAAAUUUUUGH!
ETA: Thanks to![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
heidi8 more info on Amazon's guarantee. It doesn't apply to me, I've had it shipped to my box which is considred a commerical address, but anyone else, if yours arrives after tomorrow, you'll receive your copy free.
They sent an email today saying some of the HP books won't arrive till 7pm. My box (where it's being shipped) closes at 1pm. If I had known this before they shipped, I could have changed to ship-to address to home.
After talking to the Amazon.com's customer service, my irate (if somewhat amused) email:
I pre-ordered Harry Potter and the Half-Blood Prince with the understanding Amazon would ship in a timely manner. In 2003 Amazon guaranteed Harry Potter and the Order of the Phoenix would arrive in the morning -- and it did. I trusted Amazon as a result.
Now, at the last minute I've been informed via email that some of your shipments won't arrive until 7pm. This is a problem because I have it shipped to a box which closes at 1pm, in which case I won't be able to receive it until Monday.
You were unable to give me a tracking number or tell me if my order is one of those that would be shipped later.
This is a mess because I've cleared the house for Saturday. My friends will be discussing it Monday.
This is a little like missing the Superbowl: it's almost impossible not to hear the final score.
Right now I'm merely panicked. If it doesn't arrive by 1pm, I'm going to be really pissed. One thing's for sure: There is no way I'm ordering the next Harry Potter book from Amazon.com.
All together now: AAAAAAUUUUUGH!
ETA: Thanks to
heidi8 more info on Amazon's guarantee. It doesn't apply to me, I've had it shipped to my box which is considred a commerical address, but anyone else, if yours arrives after tomorrow, you'll receive your copy free.
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no subject
Date: 2005-07-18 06:03 pm (UTC)Amazon actually did come through, but the day before the delivery they sent me a scary email "oh you might not get your book on time, sorry it's too late to order elsewhere (chortle)..." I freaked, but on Saturday morning: there it was.
I don't think I want to go through this with the last book. They didn't do that to their customers in 2003 when OotP came out. In fact, last time they sent soothing emails saying "It's on time!" and "It's shipped!"
B&N sounds awful and I'd definitely never order from them.
Icarus